Your First-Class Ticket to the Internet of Things

Text: Sanna Nyström

Wapice’s Internet of Things platform IoT-Ticket, now in its version 6.0, was born a while before the Internet of Things ever became a Thing. In 2005, Wapice made a strategic decision to develop its existing remote control and management products further into a complete system that would answer questions many of their customers were thinking about at the time.

“Now the platform is a highly flexible and fully customizable ecosystem with a wide range of functionalities. It integrates the customers machines, devices and information systems into one complete whole, transfers the data to a big data server and offers versatile monitoring, controlling, analysis and reporting tools,” Pasi Tuominen, Wapice’s Managing Director describes.

“Since day one, we aimed to offer functionalities that provide the customer added value and an opportunity to capitalize on our experience. Because let’s face it, the success of our customers is the root of our own success.”

“The success of our customers is the root of our own success.”

Tight focus of product development on ensuring world-class usability

Usability has always been one of the main driving forces behind the development of the IoT-Ticket – in fact, the same goes for all Wapice products, such as their sales configurator for mass tailored products, Summium. The dashboard on IoT-Ticket has been carefully honed to be flexible and extremely intuitive to use, and the entire platform is easily configured over the internet. The user interface and all analytics tools naturally run on both desktop computers and mobile devices.

“Yes, we develop industrial systems that are mostly used by technically-savvy users, but I don’t see why our systems should be any more complicated or difficult to use than the best consumer software products in the world,” Pasi Tuominen.

“Providing a product that just does what it’s supposed to do is nowhere near enough for us, and the feedback we receive on the IoT-Ticket platform suggest we’re definitely on the right road. We want our system to integrate seamlessly into our customers’ industrial environments, always be up-to-date with the latest technological developments and be so intuitive to use that the user is taken by surprise at how easy the system is to configure and use.”